If you get a glitch in checkout or a message that we don't currently deliver to your country, please email a screenshot to sales@sensorysmart.co.uk for assistance




Contact Us


Need to Return Something? Returns are quick and easy - simply download our returns form using the link below:

Download the Returns Form 

(PDF format - PDF reader required to open the Returns Form,

you can download Adobe Reader FREE here)



For help, to give feedback, or ask for advice, in the first instance email us at: Sales@sensorysmart.co.uk  

- Call and leave a message: 02380 971002 (answerphone)  but please note this telephone

line is not manned all the time - the best way to get a timely response currently is to email.




The Sensory Smart Store is an online store only, so doesn't have a traditional shop you can visit.


Head Office (Mel's original 'International Shedquarters'!) is based at:

264 Burley Road, Bransgore, Hampshire BH23 8DR.


The Sensory Smart Store warehouse is now at

Unit E, Concorde House,

Union Drive,

Sutton Coldfield,

West Midlands B73 5TE

It is possible to arrange visits to the warehouse to view products, but currently this is by appointment only. 

Email Sales@sensorysmart.co.uk if you wish to arrange an appointment (Monday to Friday only)